GranFeick LLC

Account and Data Deletion

Your account can leave when you do.

Disconnect a bank without closing Clocktown, or permanently delete the account and the data associated with it.

Withdraw or delete

Choose the level of removal you need.

Last updated: June 10, 2026

Disconnect a financial institution

Disconnecting a bank withdraws permission for Clocktown to continue retrieving information through that Plaid connection. It does not delete your Clocktown account.

  1. Open Clocktown Budgeting and unlock the app.
  2. Open Transactions.
  3. Select the connected institution and choose Disconnect.
  4. Confirm the disconnection.

Clocktown asks its server to remove the Plaid Item. Previously imported transactions remain available for budgeting until you delete those records or delete the Clocktown account.

Permanently delete your Clocktown account

  1. Open Clocktown Budgeting and unlock the app.
  2. Open Security from the app navigation.
  3. Under Account controls, select Delete account.
  4. Review the warning and confirm your identity with Apple.
  5. Keep the app open until deletion completes.

What account deletion removes

A successful account deletion is designed to:

  • disconnect every linked Plaid Item;
  • revoke Clocktown's Sign in with Apple authorization;
  • delete the Supabase authentication account;
  • delete active server-held profile, account, transaction, budget, bill, category, merchant-rule, debt, snapshot, and audit records through account-linked deletion controls;
  • clear the Clocktown session from Keychain; and
  • erase that account's protected Clocktown data file from the device.
Account deletion cannot be undone. It does not close your bank account, cancel bills, pay debts, or delete information held independently by Apple, Plaid, your financial institution, or other third parties.

Backups and limited retained records

Active Clocktown records are deleted when the account-deletion process succeeds. Temporary encrypted copies may remain in provider backups until those backups are overwritten under the provider's normal schedule. Limited security, legal, or support records may be retained when reasonably necessary, but are not used to continue providing a deleted account or for advertising.

If you cannot access the app

Email support@granfeick.com from the email associated with your Apple account or relay address. Use the subject Clocktown account deletion request. We may ask you to verify control of the account before deletion.

We aim to complete a verified support-assisted deletion request within 30 days unless applicable law permits or requires additional time.

Need help?

Visit Clocktown Support or email support@granfeick.com. Never send a bank password, MFA code, full account number, Plaid token, or Apple authorization code by email.